Access Issues

I can't log in, I get a message saying my credentials aren't recognised
If you are trying to log in to the site and your credentials aren’t being recognised, there could be a few reasons why this could be the case. Try some o...
Thu, 7 Mar, 2019 at 10:19 AM
I can't remember my password
You can reset your password using the 'Forgot Password' link on the login page by entering your email address and we’ll send you a link to reset ...
Fri, 9 Nov, 2018 at 1:40 PM
I get directed to my organisation’s network login page but I don't know my login details
You are accessing our site through your organisation’s network but we can only help you with credentials specific to GoodPractice resources.  Yo...
Tue, 16 Oct, 2018 at 8:43 AM
How do I register?
For most organisations, you'll need to get in touch with your Learning & Development contact in order to request access.   Some organisations...
Fri, 9 Nov, 2018 at 1:45 PM
Can I use this on my phone or tablet?
Your GoodPractice site is fully responsive, so it will work across all your devices.  However, some organisations do not allow for remote access into...
Thu, 25 Oct, 2018 at 8:48 AM
Why can't I access from my phone or at home?
Some organisations do not allow for remote access into their network, so your GoodPractice resources might not be available outside your work location.  ...
Fri, 9 Nov, 2018 at 1:47 PM